How to Purchase - SHOPPING GUIDE

Carefully review the details of the item before you decide to place an order. Orders are accepted 24 hours a day, 365 days a year. The price will be paid in Japanese yen.

Shipping service is limited to EMS.
With EMS, you can track the progress of the package online and insurance is included. Please be assured that in the rare event a package is missing, lost or delayed you will be compensated for it.

Shipping and Handling Fees
Our current shipping and handling varies depending on the shipment place and total weight of the products that you order.

We give you a discount depending on the amount of your purchase.

Here is how it works:
Yen 10,000 - 14,999 ------ 3% discount
Yen 15,000 - 19,999 ------ 5% discount
Yen 20,000 - 29,999 ------ 8% discount
Yen 30,000 and over -----10% discount

**As of April 21, 2017, Parabox original complete sets, Parabox custom basic sets, and hand-painted heads are not discountable.

Sales Tax
Products shipped to destinations outside of Japan are not subject to Japanese sales tax.

Import duties and taxes
Some countries charge import taxes to import goods from Japan. Buyers are responsible for payment of import taxes. Parabox doesn't take any requests from buyers to declare the amount of purchase or to send it as a"gift."

Payment must be made by Paypal. You can make payments with your credit card without signing up to Paypal. The Paypal website will read; ZAI Ltd. Checks and money orders will not be accepted under any circumstances. Once payment is completed, it cannot be retracted, so please take care in placing your orders.

Refunds will be given at the discretion of the company management
ZAI Ltd.
2F Dai-ichi Koganei Bldg. 755-3 Shin-Marukocho Nakahara-ku Kawasaki city Kanagawa, Japan 211-0005
Tel:81-44-738-3108 fax:81-44-738-3109
e-mail:e-order @

Please contact us using our contact form when goods do not arrive within two weeks of an order.

1.In some cases an order may incur customs charges. In these cases the purchaser bears responsibility for paying all customs fees.
2. In order to prevent problems, packages will not be delivered to Post Office Boxes, or by Poste Restante (general delivery).
3.Orders are shipped immediately upon acceptance, but may be delayed in the event of Japanese national holidays.
4. We cannot control the exact date of arrival.
5. Orders place on this site are limited to individual customers.

Agencies that would like to distribute our products are invited to contact us for additional details regarding wholesale distribution using our contact form.